We live in a world where time is getting ever more precious and every minute counts in the day-to-day of a travel agent’s life. A world that should have more hours in order to answer every client’s request; a world where travel agencies yearn for better results regarding their productivity; a world where travel agencies feel the need to present a more thoughtful image to their clients.
That is why TTS created a new feature for Travelport Mobile Agent, to help travel agents make the most of their time and improve their customers’ experience on the go.
Email Templates allows Travelport Mobile Agent’s users to customize different emails with information from a wide variety of segments and have them ready to send to their clients when the time comes. Whether it’s a budget proposal, a cancellation, a reservation or any other type of document they need to send, it’s as simple as clicking a button.
Email Templates is available for Apollo and Galileo GDS.
customize the emails to your clients
Brand the communications sent to your clients and customize them for different occasions: romantic trips, quick city escapes, business trips, etc. By saving the different templates and have them ready to be sent at any time you will improve the customer experience and enhance your agency’s branding since you put out a more thoughtful and professional image of your business.
available for TTS Web Agent
By subscribing to the Email Templates add-on you will also be able to use it in TTS Web Agent. Switch from Travelport Mobile Agent on your smartphone or tablet to TTS Web Agent on your laptop or desktop and start using Email Templates right away.
use it for free
All active users and new licenses can use Email Templates for free to see how much time it can save them and what effect does it have on both the productivity and the image of your business.
You will receive alerts from Travelport Mobile Agent and TTS WebAgent reminding you to activate this feature – just follow the steps indicated in the message to activate Email Templates. You can also activate it anytime in the future by clicking the ‘+E’ symbol on your GDS. If you experience any trouble please send an email to firstname.lastname@example.org.
Yes, this add-on will be available for Worldspan in the near future. Stay tuned.