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Webinars 2018-09-21T16:37:15+00:00

TTS Webinars

TTS is constantly innovating and it’s important that our clients keep tuned on all the updates and new add-ons built for our solutions. That is why we prepare a free series of webinars every month. Find the upcoming dates and register to find out the best solutions to improve your business.

Become an always-connected travel agent. Solve a booking problem or ticket reissue when you need, where you need

There is no doubt that mobile technology is an unstoppable force that’s set to transform the travel agent working experience. Travel agents are now empowered with advanced smartphones, fast mobile work environments and accessible web-based solutions that are able to deliver compact handy GDS environment to the palm of your hand.

In this 30-minute Travelport Mobile Agent and TTS Web Agent webinar, you will learn, as a travel agent, how to have immediate access to your GDS cryptic terminal in a mobile device, increase your productivity, offer great customer service and transform every opportunity into value.

Discover how we have combined Travelport Mobile Agent and TTS Web Agent in order to:

  • Give the confidence to manage all of your reservations no matter where you are
  • Easily solve emergencies and finish work without the hassle of being in the office
  • Access your GDS cryptic terminal anytime, anywhere
  • Work faster
  • Promote stronger relationships by helping your customer in real time, at the moment they need
  • Improve service level
  • Have greater rates of client loyalty and retention
  • Promote differentiation
  • Maximize business opportunities

Agenda:

  1. Quick introduction
  2. Context – Expectations (real-time, mobile, GDS environment, etc.)
  3. Main challenges
  4. Why and how Travelport Mobile Agent and TTS Web Agent is a perfect fit
  5. Travelport Mobile Agent and TTS Web Agent Demo – Offer a 24/7 customer service without the late runs to the office
  6. Questions & Answers

Who should attend:

Whether you are a travel agency owner looking for more business opportunities, a quality director looking to offer great customer service, eliminate time consuming processes and improve employee’s satisfaction, a customer service manager looking to improve the quality of the operations, to enable a real 24/7 service, or a travel agent looking to promote a stronger relationship with your customers and have more time for your family, you will love TTS’s helpful approach, guidance, and tips.

Date: Wed, Sep 26, 2018

Start Time – Two options:

  • 10 AM BST (PDT: 2 AM | CDT: 4 AM | CEST: 11 AM | AWST: 5 PM)
  • 4 PM BST (PDT: 8 AM | CDT: 10 AM | CEST: 5 PM | AWST: 11 PM)
Register

How to manage and streamline the corporate travel booking process while simplifying the user experience

It’s no secret that when it comes to booking, corporate travelers prefer the simplicity and typically streamlined experience of a self-service and online booking.

It has proven benefits in terms of cost, control, and duty of care, but it is important to note that not all solutions are the same. It very much depends on how and where you book.

In this 40-minute TTS Corporate webinar, you will learn, as travel management company (TMC) manager, how to be a helping hand and provide real business value to your customers by making available the features your corporate customers (companies) really want and that makes them really happy. All of this in compliance to your customers travel policies to save costs.

Let us guide through a corporate booking tool, extremely beneficial and popular among travel management companies that are looking for: 
  • A democratic solution, adaptable to all types of travel agencies and companies that wish to embrace a better travel booking experience
  • Reduced booking time
  • Better communication
  • Reduce errors and misunderstandings
  • Customer loyalty and retention
  • Automation
  • Compliance
  • Administrative work reduction
  • Transparency and simplicity
  • Cost savings

Agenda: 

  1. Quick introduction
  2. Context – Expectations (travel policies management, free features, rich content, usability, etc.)
  3. Main challenges
  4. Why and how TTS Corporate is a perfect fit
  5. TTS Corporate Demo – A truly simple, customizable and affordable booking experience for TMCs and companies
  6. Questions & Answers

Who should attend: 

Whether you are a travel agency owner looking for more business opportunities and technology aligned with your investment possibilities, a customer service manager looking to enable a real 24/7 service, or a travel company manager looking to maintain control of your corporate travel program and at the same time satisfy your corporate travelers through providing the best travel choices, you will love TTS’s helpful approach, guidance and tips.

Date: Thu, Oct 04, 2018

Start Time – Two options:

  • 10 AM BST (PDT: 2 AM | CDT: 4 AM | CEST: 11 AM | AWST: 5 PM)
  • 4 PM BST (PDT: 8 AM | CDT: 10 AM | CEST: 5 PM | AWST: 11 PM)
Register

The perfect combination of a website and an online booking system that saves time and generates more revenues

As you know, client onboarding is one of the most critical functions as it directly impacts customer experience, servicing, and relationship — all of which, in turn, impact profits and the future of your travel agency. In this 40-minute TTS WeBook Suite webinar, you will learn how to make it easier for customers to buy from you and create a high-quality first impression.

Discover how we have combined TTS WeBook Website and TTS WeBook Booking Engine in order to:

– Improve your travel agency service
– Increase your travel agency productivity
– Grow your business
– Have cost efficiency in your travel agency

Agenda:

1. Quick introduction.
2. Context – Customer expectations about technology and online presence (real-time, easy, GDS connection, secure, etc).
3. Main challenges with client onboarding.
4. Why and how TTS Webook Suite is a perfect fit.
5. TTS Webook Suite Demo – Onboarding a Client within 2 minutes.
6. Questions & Answers.

Who should attend:

Whether you are a sales director looking to improve your team revenues, sales results and marketing synergy, a customer service manager trying to save staff time and remove the bottleneck of phone booking systems, a travel agency owner looking for a high performing agency and a modern approach to booking, or the head of finance looking for ways to reduce the order-to-cash time, you will love TTS’ helpful approach, guidance, and tips.

Coming soon

How to work as an IATA agency even if you are not. Get more non-IATA agencies under your consolidation umbrella

Non-IATA travel agents have a major impact on the travel business, and their numbers have constantly grown over the years.

In this 40-minute TTS Consolidator Webinar, you will learn, as a consolidation or hosting agency, how to help non-IATA agencies build their business from the ground up and leverage their basic operations, integrate ticket issuing systems on their daily routines, offer them an enjoyable and excellent operational flow and boost their productivity.

Register now and let us guide you through a solution extremely beneficial and popular among IATA travel agencies (consolidators or hosting agencies) and non-IATA travel agencies (independent agents, small-medium travel agencies, home-based travel agents) that are looking for:

  • A flexible and easy to use solution
  • A solution that does not require any prior knowledge of booking systems like Galileo GDS
  • 24×7 availability anywhere
  • Ticketing done in real time
  • New sales opportunities
  • Improve the customer experience
  • Eliminate major financial risks
  • An IATA-like experience
  • Communication costs saving
  • Better management of the subagent network
  • Security and transparency

Agenda:

  1. Quick introduction
  2. Context – Expectations (real-time, easy, secure, trustworthy, etc.)
  3. Main challenges
  4. Why and how TTS Consolidator is a perfect fit
  5. TTS Consolidator Demo – Control and manage your operations. The non-IATA subagent or point of sale ticketing experience
  6. Questions & Answers

Who should attend:

Whether you are a consolidation or hosting agency owner looking to reduce the financial risk, a sales director looking to minimize structure costs, eliminate time consuming processes and reduce the need for specialized human resources, a customer service manager looking to improve the quality of the operations, reduce errors and prevent ADMs or a non-IATA agency manager looking to work as an IATA agency in order to increase business opportunities, you will love TTS’ helpful approach, guidance, and tips.

Date: Thu, Sep 20, 2018

Start Time – Two options:

  • 10 AM BST (PDT: 2 AM | CDT: 4 AM | CEST: 11 AM | AWST: 5 PM)
  • 4 PM BST (PDT: 8 AM | CDT: 10 AM | CEST: 5 PM | AWST: 11 PM)
Coming soon

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