As technology advances and progresses, so do the methods by which fraudsters attempt to steal clients’ and travel agencies’ money. You might think that a travel agency has better [...]
As from 2016, IATA has been updating its Global Distribution System with New Distribution Capability. What impact is it having in the industry and how is the travel community accepting it?
Why did travel loyalty programs had to reinvent themselves over the last decade and what was the role of technology in this transformation?
Understand how travel disintermediation - helping customers get more direct access to items or services by reducing or eliminating third parties - can benefit you, both as a traveler and as a travel agent.
The advances in mobile technology have revolutionised the way we live and the way we do business - the world of travel is no exception.
There are two directions an agency can go, either develop the software on its own, or purchase software from a third party. But which of those two options makes the most sense?
The growth potential in the Middle East is phenomenal, and travel agents who are willing to set up online agencies can seize the opportunity to start attracting a lot of business.
The consolidation business has grown rapidly in the last few years thanks to the internet and people getting more savvy about trying to find their own best fares. Read more about it!
Travel agents come across all sorts of emergencies on a day-to-day basis, and any good agent also understands the importance of client servicing and personal interaction with clients.
Many of today’s travellers seem to be pushing away from the traditional business travel model and gravitating toward alternative travel solutions.