The consolidation business has grown rapidly in the last few years thanks to the internet and people getting more savvy about trying to find their own best fares. Read more about it!
Travel agents come across all sorts of emergencies on a day-to-day basis, and any good agent also understands the importance of client servicing and personal interaction with clients.
Many of today’s travellers seem to be pushing away from the traditional business travel model and gravitating toward alternative travel solutions.
Contributing to its customers’ happiness is the supreme reward a company can get.
Learn more about why big data is seen as one of the major forces in the evolution of the travel industry!
During a travel disaster, calling a travel agent for assistance is like calling 911, since by having the right technology to respond fast to customer’s needs makes the travel agent essential.
Learn more about the app that has given the travel agents the possibility to work anytime, anywhere!
It is no longer enough for travel agencies to have a physical presence. They must now look at conquering the world of online travel and divert energies and resources in building up their online presence.
The year 2015 kick-started with some far reaching changes for the world of travel.
The concepts of yield management in the airline industry have impact on customer feelings of price fairness, also affecting customer loyalty.