Contributing to its customers’ happiness is the supreme reward a company can get.
Learn more about why big data is seen as one of the major forces in the evolution of the travel industry!
During a travel disaster, calling a travel agent for assistance is like calling 911, since by having the right technology to respond fast to customer’s needs makes the travel agent essential.
Learn more about the app that has given the travel agents the possibility to work anytime, anywhere!
It is no longer enough for travel agencies to have a physical presence. They must now look at conquering the world of online travel and divert energies and resources in building up their online presence.
The year 2015 kick-started with some far reaching changes for the world of travel.
The concepts of yield management in the airline industry have impact on customer feelings of price fairness, also affecting customer loyalty.
In this article we try to focus on the changing travel technology in Australia and discuss how these technologies have impacted Australian travel agents and the Australian travel market.
As the name suggests, non-IATA travel agents are agents who are not accredited with the International Air Transport Association (IATA).
One of the industries that is expected to greatly benefit from wearable technology is the travel industry.