Are Travel Agencies Leveraging their Competitive Advantage?
Every day we are flooded with news about the stream of flight disruptions. Regardless of the flights being delayed or even canceled, travelers are suffering due to that. Furthermore, [...]
Delusional Predictions – Winter Is Coming
After the IATA predictions failure, revised almost on a weekly basis in March/April, it seems that UNWTO is doing the same, which is to share delusional predictions with the [...]
Travel Agents’ Resilience
Everyone knows the unprecedented crisis that our beloved industry has been through the last month, and in response to that, we have seen some unimaginable things like whole airline [...]
How to issue tickets without being IATA certified!
If you are a travel agency you are well familiar with some of the problems that can occur by not having IATA accreditation. The International Air Transport Association is [...]
How is Generation Alpha changing the Travel Industry?
Understanding the changing demographic trends is an important part of staying ahead in the travel industry. Travel tech, travel habits, travel trends, and even travel mobility are all wrapped [...]
Improve customer service to empower your clients – Checklist
Improving customer service is a never-ending challenge. Here is a checklist of things you - as a travel agent - should be paying close attention.
Referrals and User-Generated Content: the power of these tools in travel
Understand how travel agents can provide their travelers not only with trips but also with culturally enriching experiences, with the help of referrals and user-generated content (UGC).
What successful Travel Agents are doing everyday
Find out what successful travel agents are doing everyday to improve their business lives and how you can improve yours.
Why Mobility is a Must-Have in a Travel Agent’s Life
To be a successful travel agent in the 21st century you need to be mobile: it's an advantage you can grasp easily over your competitors and set yourself apart with minimal effort and maximum gain.
How Travel Agents win over Self Booking Tools
Travel agents beat self-booking tools in a number of instances from personal experience to customer satisfaction.