The Hidden Struggles of Travel Agents in a Fragmented Air Content Landscape: Introduction

Quotes in Seconds: Close More Deals Before the Competition Does

Time kills deals. Every travel agent knows that the faster you respond to a client’s request, the higher your chance of securing the booking. Yet many agents still lose precious minutes, sometimes hours, typing out proposals, formatting emails, and double-checking fares. By the time the message lands in the client’s inbox, a competitor may already have closed the sale.

That’s exactly the problem Send Quotes in TTS WebAgent and Travelport Mobile Agent (TMA) was built to solve. In under a minute, you can prepare a polished, branded email with multiple trip options, add your mark-up, and hit send. Your client sees a professional proposal instantly, while your rivals are still typing command lines.

In today’s market, where clients expect near-real-time responses, speed isn’t just nice to have, it’s the difference between winning and losing business.

Why Speed Matters More Than Ever

The importance of fast response is backed by research. A Harvard Business Review study on lead-response times found that businesses contacting leads within an hour were seven times more likely to qualify them than those that waited just one additional hour. The lesson is clear: the sooner you respond, the better your odds.

Travel is no exception. Clients who send out an enquiry often reach out to multiple agencies at once. The agent who replies first with a clear, attractive, and professional quote usually earns the booking.

The Old Way vs. The Fast Way

Let’s imagine a scenario: It’s 3:30 p.m. A long-time client calls asking for flight options from Lisbon to New York, departing next Friday and returning the following Tuesday. You know they’re price-sensitive, but they also value comfort.

Without Send Quotes
You search flights, copy fares, paste them into a Word document or email draft, check formatting, maybe attach PDFs. You add your mark-up manually, but then you spot a mistake in the totals and need to re-calculate. By the time you’re done, 20 minutes, or more, have passed.

With Send Quotes
You select the flights in TTS WebAgent or Travelport Mobile Agent, add your mark-up, choose your agency’s branded template, and hit send. In less than a minute, your client receives a neat proposal with multiple trip options clearly laid out.

Which agent do you think the client is more likely to book with?

What Makes Send Quotes Different

Send Quotes isn’t just about speed, it’s about professionalism and impact. Here’s why it stands out:

  • Multiple options in one go: Give your client the choices without sending three separate emails.
  • Instant mark-ups: Apply a percentage or flat fee, ensuring profitability is baked into every quote. No more manual math.
  • Branded emails: Your agency logo and details appear automatically, reinforcing professionalism and client trust.
  • One-click sharing: Quotes are delivered in a client-friendly layout that looks good on desktop and mobile.

In short, it transforms a routine task into a competitive advantage.

Productivity Beyond the Quote

Responding quickly does more than increase conversion rates. It also reduces the mental drain of multitasking. By generating quotes instantly, you avoid breaking your workflow and free up time for more valuable tasks, like advising clients or finding new leads.

The Business Impact

Let’s do the math:

  • If you save 15 minutes per quote, and you prepare just six quotes per day, that’s 1.5 hours back daily.
  • If even a fraction of those faster responses convert into bookings you might otherwise have lost, the revenue impact is huge.

That’s what makes Send Quotes not just a feature, but a business tool.

How to Start Using Send Quotes

If you’re already a TTS WebAgent or Travelport Mobile Agent user, you have Send Quotes at your fingertips, no extra cost, no add-ons required. Simply look for the “Send Quotes” option when working with flight options, apply your mark-up, and send.

For more details, visit our Send Quotes page and see how easy it is to start.

Speed Sells

In travel, timing is everything. Clients expect fast answers, and competitors are only a click away. The agents who win aren’t just the ones with the best fares, they’re the ones who respond first with a professional, clear, and actionable proposal.

With Send Quotes in TTS WebAgent and Travelport Mobile Agent, you can deliver instant travel quotes, create faster trip proposals, and boost your chance of turning enquiries into bookings, all in less than a minute.

Because at the end of the day, speed sells.