WebAgent AI Assistant
WebAgent AI Assistant brings intelligent email handling directly into TTS WebAgent, helping travel agents understand requests faster, prepare replies quicker and move from email to quote, booking or follow-up with less manual work.
Your customers keep sending emails. WebAgent AI Assistant helps turn them into action.
Work Faster Without Losing Control
WebAgent AI Assistant reads incoming travel-related emails, understands the request, summarizes the message and prepares the next step for the agent.
Whether the customer is asking for a flight quote, hotel options, booking information, ticketing follow-up or cancellation, the assistant helps prepare the work while the travel agent stays fully in control.
Nothing is sent automatically. Nothing is booked, ticketed or canceled without agent approval.
Better Follow-Up on Every Request
WebAgent AI Assistant organizes travel-related emails into Travel Cases, keeping the history of each request connected.
Quotes, replies, selected options, bookings, ticketing actions, cancellations, internal notes and customer follow-ups can stay linked in one place, helping agents understand the full context before taking action.
Email, AI and Travel Operations in One Place
Stop switching between your inbox and your booking tools.
With WebAgent AI Assistant, travel agents can manage email inside TTS WebAgent and use a contextual assistant panel that helps identify what the customer needs, extracts travel details and prepares the right response.
Smarter Quote Preparation
When a customer asks for a quote, WebAgent AI Assistant can identify the travel details, prepare the search and draft a customer-ready reply with relevant options.
For air and hotel requests, the assistant helps reduce repetitive work and speeds up the proposal process, so agents can respond faster and focus on selling.
