The global population of Internet users in the year 2010 was less than 2 billion users. However, this statistic is dramatically expected to increase to more than 5 billion users by the year 2020. With everything finding a place online, the role of travel agents has been increasingly questioned over the years. Yes, traditional agents are becoming more and more redundant, but travel agencies that can offer their customers with a unique and specialized service still remain in hot demand.

With the priorities of business travel constantly changing, there are a number of travel agents across the globe that have managed to cater to the changed requirements and offer the corporate travel industry with something different. Here are some of the main reasons why the role of travel agents for business travelers is quite crucial even today.

Save Time and Money

Many business travelers around the globe still prefer to use travel agencies for their travel requirements. In fact, many of these travelers are even willing to pay out of their pockets for a specialized service. One of the main reasons why these travel agencies remain to be in demand is the fact that they can allow the corporate travel industry to save time and money by offering a simple and quick booking process. Let’s take a case of when your connecting flight gets cancelled. If you have access to the right travel agent, your connecting flight will already have been rescheduled and all changes would have been mailed to you. On the other hand, not having a travel agent at your disposal means that you would have to do a lot of legwork once your first flight lands.

According to Larry Seal, an executive leadership coach, his time is too valuable, irrespective of how good an online website is. And he is not alone. Many business travelers believe that a widely connected travel agent with the right experience can not only offer cheap corporate booking solutions, but also take care of the minute details associated with travel so as to give the business traveler some peace of mind. This means that one doesn’t need to deal with outsourced customer centers and automated call lines anymore either.

Safe and hassle-free experiences

Business travelers have occasionally shown the need for a fair amount of hand holding. As the years have passed, travel agents have managed to specialize themselves in offering exclusive facilities such as lost baggage assistance, car rental assistance and taking care of special requests as well. And as the corporate travel industry would have it, there is no better way of dealing with a situation than speaking with a real person. Travel can often become complex, problematic or unsafe. Having a trained travel professional at your disposal can prove to be invaluable at these times.

Planned business trips often work out better

Business travel often has a tendency to cause extra stress. It’s not only about enjoying business travel experiences that go without incident, it also has a lot to do with making a positive business impression. Thus, business travelers across the globe have begun to understand the importance of successful preparation and planning. And who better to plan a business trip than a specialized professional who does it for a living? This allows business travelers to specifically pay attention to the business at hand, without having to deal with other travel related issues that are likely to crop up. Moreover, they are also likely to enjoy cheap corporate booking solutions by choosing the right travel agencies as well.

Travel agents can meet specific needs

Travel agencies have specialized in offering unique solutions and catering to specific needs of the business traveler. As a result, you can expect them to go the extra mile to meet your travel requirements. In fact, one travel agent had also gone all the way to Ethiopia to escort adopted orphans back to the US. Apart from catering to specific needs, travel agents can also offer all sorts of services associated with travel such as passport and visa applications, bookings and rentals, insurance, inoculation procedures, etc.

A greater level of control

The best business travel agents always manage to combine art and science to create better travel experiences and facilitate greater control. Ask any business traveler what he/ she wants and the most common replies would be prompt service, value for money and hassle-free travel. Many agencies around the world have actually specialized in offering just this sort of thing. They combine essential services with value added extras and also deliver a great service.

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