If you feel like going through the list, there are dozens of features within Travelport Mobile Agent. To make it easier for you, we’ve organized a PDF for you to see or download and keep as a reference. Keep in mind this document gets updated regularly.
Allows sub-agents/independent agents working with TTS Consolidator to access issuance related TTS Consolidator features directly in Travelport Mobile Agent and TTS Web Agent (besides Travelport Smartpoint).
TTS Consolidator operations available in Travelport Mobile Agent and TTS Web Agent are:
The login in the plugin is made using TTS Consolidator credentials;
Issue PNRs according to the business rules established in TTS Consolidator;
It allows users to change devices and pick up where they left off, meaning that users can start a reservation at Travelport Mobile Agent in their smartphone and finish it on their laptop with TTS WebAgent, without having to EndTransact before changing devices.
To improve the interaction with the GDS in the mobile environment, Travelport Mobile Agent offers linked commands, allowing the travel agent to touch on screen commands to execute them instead of having to write them. E.g. when we display a PNR with a previously created FF, if the travel agent wants to check the fare, instead of typing *FF, he just needs to touch the link on the screen to get it immediately executed.
It speeds up travel agents work, by allowing travel agents to store and execute GDS commands without having to type the full command. It supports PKeys creation, edition, and deletion. It can be used to store simple and complex entries. Complex PKeys (Programmable Keys) are handled with variables and when this type of PKeys are executed Travelport Mobile Agent will prompt the user for the variable values and execute the final command based on the user’s input.
As an example, let’s say we want to store the availability command to search flights between London and New York on a PKey. We can define the PKey as “A %DATE% LON NYC”. By defining “DATE” as a variable, when the PKey is executed Travelport Mobile Agent will ask for the DATE.
PKeys are stored in the cloud meaning that when a travel agent creates, edits or removes PKeys in Travelport Mobile Agent or TTS WebAgent those actions will be available in both applications in all devices.
My PNRs keeps at hand the latest PNRs created/opened/changed by the travel agent either in Travelport Mobile Agent or TTS WebAgent. For better insight, the list shows the PNR code and the passenger’s name.
Area where all queues containing PNRs are displayed. The list shows the Queue Number and the total number of PNRs in the queue. When the user touches one of the queues, the app shows the list of PNRs (PNR Code & Passenger Name), allowing the Travel Agent to access one specific PNR without having to loop through the queue.
Allows travel agents to open the ViewTrip page of a PNR. If a PNR is active, the app will open immediately the ViewTrip link correspondent to the PNR opened, otherwise it will open the latest PNR that has been accessed.
Select the flight availability and/or fare shopping results you want and send them with a nice and readable structure by email to your clients using the email templates you defined (check what are Email Templates in the Settings section).
If your device is connected to a printer that supports the AirPrinter protocol, users can print directly from Travelport Mobile Agent. This feature is only available for iOS devices.
When printing, the user has two options, print the full terminal screen content or print all available content. All available content means that if there are more pages available on the host, all content will be printed.
AirPrinter option may not be available on devices with older iOS versions.
By turning on “Keep keyboard open” option, the virtual keyboard will always be open, allowing the user to type commands continuously without having to touch the input command box.
This feature is perfect for external keyboards users since it allows the removal of the screen virtual keyboard and the use of the physical keyboard to type all commands without having to touch the screen.
When the user searches for a trip on the terminal, they can click on a link to find out more about the destination rules, regarding the pandemic. This way, the travel agent is informed about potential quarantine or mandatory testing.
The application is available in 9 different languages: English, German, Spanish, Portuguese, Bengali, French, Nepali, Turkish, Swahili. Some information, like the GDS commands, is always in English, as we cannot change that.
Allows Travelport Mobile Agent’s users to define and customize different emails and have them ready to send to their clients when the time comes. Email Templates is available for Apollo and Galileo GDSs.