The COVID pandemic proved that a lot of jobs can be done effectively from home. But what about travel agents? Can they work from home?

The answer is yes! You don’t need to have a work computer in an office with specialised software thanks to TTS products.

One of them is Travelport Mobile Agent which lets you work anywhere, anytime. If you have worldwide clients, you can even work at times that make you available to serve them. Having this online booking solution software also means that if one of your clients encounters an emergency or needs to make a last-minute change, you don’t have to run back to the office to get them taken care of. You can just log on and assist, wherever you are.

What are some of the advantages of being a remote travel agent?

Even with all the websites that allow people to book trips themselves, a travel agent provides access to an expert. And that is why people still book their trips using travel agents or travel agencies.

Travel agents offer experiences and knowledge that travel websites just can’t provide. When you are a work-from-home travel agent, you can still take trips to enhance your knowledge about the locations or even cruise ships that you will be selling experiences with. Plus, you can still deduct the expenses from these trips because the meaning is the same – you are familiarising yourself with what is possible. You just don’t have to be tied to a central office to do so.

Also, work-from-home travel agents can still complete the necessary training needed to be ready to share their passion for travel. You can work for an accredited host agency or be a contractor as part of a travel agent network. Like travel agents who work in offices, you don’t charge your clients a fee, but rather earn commissions from the companies you book with.

And you can choose to just handle certain types of travel like business or cruise travel. You can also work full-time as a full-service agent. All you need is a home office with a computer connected to high-speed internet and a business website. The software does the hard work.

Why do people still book with travel agents?

People still choose a travel agent to help them book their travel experience, whether it is for business or pleasure. A travel agent helps travelers navigate any issues that may arise. They can even help save travelers money because they know what kinds of discounts and packages are out there.

Travelport Mobile Agent
Travelport Mobile Agent

Offer 24/7 customer service without the late runs to the office.

Travelport Mobile Agent is available 24 hours, 7 days a week. This way you have ultimate flexibility in serving your clients and delivering a great experience. If you are a niche agent, you can make your business in even higher demand because of the flexibility offered. Travelers looking to do eco-travel or voluntourism will be especially looking for guidance, and that is where you come in.

Your Travelport GDS, like Galileo, Worldspan, or Apollo will work seamlessly with TTS WebAgent. A tool to provide you with full remote work capabilities on any computer operating system, including Linux. Plus, you can start your client’s reservation on your phone when they contact you and finish it at home on your laptop or desktop.

Travel agents make it easy for travelers to book their trips and add value to them at the same time. You are the expert and you can guide your clients to the best experiences possible. You may even be able to offer exclusive discounts to your clients.

A travel agency is also aware of any changes in the travel industry. This way they can inform their clients about it and keep tabs on potential issues that might impact their client’s trips, so they travel stress-free. Who wouldn’t love to leave the planning to someone else and just enjoy the sights? You as a travel agent provide that peace of mind. You can learn more in this blog post.

What are the advantages of working from home?

One of the biggest advantages of working from home is the flexibility you get. Your work-life balance is greatly improved over working in an office. So, if you need to take care of an appointment, for example. You can get things done and flex your schedule, all while still serving your travel clients. Night owls or early birds can serve clients in other time zones and have a schedule that meets their needs.

You will love the lower stress that you will get from working from home as an agent. Also, the time savings and gas savings will add up quickly.

Plus, you can take your TTS WebAgent with you anywhere and work free of being tied to a single office. Now any coffee shop can become your base. Or, if you live in a remote area, you can build a strong client base regardless of how many people live in your town.

Another advantage of remote work is if you have mobility issues and getting into a physical office is challenging. You can set up your home office and become a remote travel agent and help people with their travel needs.

Travel agents are more important than ever. With tools like Travelport Mobile Agent and TTS WebAgent giving you the freedom to work from home, people can pursue their passion for travel and provide great travel solutions to their clients.

Article by Kathy Jackson, Account Manager @ TTS